At herbshd you get free shipping of all orders above 2000/- and less than 1.5 KG in weight . However, some products might attract shipping charges. The shipping charges are not fixed and depend on various factors like nature / category of your product, which location dispatched from, gross weight of the produc and total value of the order. This amount will be over and above the value of the product that you see on, Website or Mobile App. The Shipping charges calculation is given below:
|Total Weight of Order||Total Order Value in INR||Shipping Charges in INR|
|Less than 1.5 Kg||More than 2000/-||FREE|
|Less than 1.5 Kg||Less than 2000/-||FREE|
|Less than 2.0 Kg||More than 2500/-||FREE|
|Less than 2.0 Kg||Less than 2500/-||FREE|
|Less than 3.0 Kg||More than 3000/-||FREE|
|Less than 3.0 Kg||Less than 3000/-||FREE|
|Less than 4.0 Kg||More than 3500/-||FREE|
|Less than 4.0 Kg||Less than 3500/-||FREE|
|Less than 5.0 Kg||Less than 4000/-||FREE
Shipping charges for international customer depends on weight only. The shipping charges for international customer are:
|Total Weight of order||Shipping Charges|
|Less than 250 Gm||FREE|
|501- 750 Gm||FREE|
|751- 1000 Gm||FREE|
|1001 – 1500 Gm||FREE|
|1501- 2000 Gm||FREE|
|2501- 3500 Gm||FREE|
|3501- 5000 Gm||FREE
The shipping charges on your order will be informed before your order is being placed at Herbshd. If you are placing your order through our call centre, the order taker will mention the shipping charges. If it’s via web or mobile, the shipping charge would reflect on the shopping cart / payment page.
We are committed to delivering your order accurately, in good condition, and always on time promised by our customer care executive or on website or mobile. Below are some more shipping related points:
Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
We make our best efforts to ensure that each item in your order is shipped out by the seller within 2-3 working days of the order date. However in some cases, it may take longer, up to 5 or more working days, to ship the order as the product may have to be procured as sometimes the quality team does not allow to ship the products because of its near expiry date, damaged packaging etc.
We ship out orders on all week days (Monday to Saturday), excluding public holidays.
To ensure that your order reaches you in the fastest time and in good condition, we will only make shipments through reputed courier agencies.
While we strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and immediately write an email to us at firstname.lastname@example.org or email@example.com your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
You may track the shipping status of your order on our website, by clicking at Track your Order section.
In India we serve over 21000 pin code with the help of 9 different courier partners (we select the fast courier for your destination) where as on the pin codes where couriers are not serviceable we ship using India Post.
All international orders are also shipped using leading courier companies, however in case the courier company can not delivere the products we ship using India Post.